About

The team behind the call.

Health & wellness customer care

Customer Care Center is the customer care and follow-up team that health and wellness brands rely on to look after their customers. When you order a supplement and a friendly specialist calls to make sure you got everything and knows how to help, that is us.

We built this operation around a simple idea: people who buy wellness products deserve real support, not a support ticket. A trained specialist who confirms the order, checks that the digital guides and materials arrived, answers questions, and helps the customer get the most from what they bought.

We work as a single, accountable team across the brands we support. That is why we operate under one name, Customer Care Center, so customers always know who is calling and why, and so every conversation is held to one shared standard of care.

What guides us

Three things we never compromise on.

Consent

We contact only customers who provided their phone number and agreed to be reached about their order. No cold calls, no purchased lists.

Honesty

Our specialists work from brand-approved information and never make a claim the brand has not authorized. We help, we do not oversell.

Care

Every customer is treated like a person. If they need help, they get a knowledgeable human who actually listens.

Leadership

Carlos Lizaola, Founder

Originally from Mexico and based in Austin, Texas, Carlos is a software engineer and sales leader with more than 10 years building online sales operations. He co-founded a call center that earned a place on the Inc. 5000 three years running and processed over $120 million in sales. He built Customer Care Center to bring that same standard of trained, human customer care to consumer brands.

You only pay when we produce.

Our care and sales team is performance based. You bring the customers, we bring the results, and you only pay on what we produce. No retainers, no risk.

Work With Us

Let us take care of your customers.

Book a Call [email protected]